Shipping policy

Shipping Policy

Order Processing

At Nuella.Posh Hairline, each order is carefully prepared to meet our quality standards. Orders are typically processed within 2–5 business days (excluding weekends and holidays). During high-demand periods, processing times may be slightly extended. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Timeframes

After processing, estimated delivery times are as follows:

Standard U.S. Shipping: 3–7 business days
Expedited Shipping: 2–3 business days

Please note that shipping times are estimates and may vary depending on location, carrier delays, or unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer promotional shipping rates or free shipping on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update within the carrier’s system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Nuella.Posh Hairline is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Orders that are returned due to incorrect information may require additional shipping fees for redelivery.

Lost or Stolen Packages

Once an order has been shipped and handed over to the carrier, Nuella.Posh Hairline is not liable for lost, stolen, or delayed packages. If your package is marked as delivered but not received, please contact the shipping carrier directly to file a claim.

Delays

While we strive to meet all estimated delivery timelines, delays may occur due to factors outside of our control, including weather conditions, carrier issues, or high shipping volumes. We appreciate your patience and understanding.

International Shipping (Optional – Keep or Remove)

We currently offer international shipping to select countries. Delivery times and shipping costs will vary based on destination. Customers are responsible for any customs duties, taxes, or import fees required by their country.